Our Mission: The Platinum Rule
Most people know the "Golden Rule", which states, "Treat others as you would like to be treated." This is typically a great philosophy however, other people frequently have different needs, desires, expectations and hopes than our own. The "Platinum Rule" states, "treat others the way they want to be treated". Although this is more challenging, it proves to be a more rewarding philosophy for us and our patients. Ala Moana Dentistry`s mission is to provide the Honolulu community with the highest quality dental care at a reasonable price. We offer all reasonable solutions to your concerns and encourage our patients to make the final decision on how to proceed. In Honolulu we are a conservative dental practice devoted to comprehensive care that focuses on proper function while addressing your cosmetic dental concerns. We pride ourselves on long lasting results and long lasting relationships. We will strive to apply the Platinum Rule and offer solutions that meet your needs.
Our Promise & Guarantee
We promise all patients will be greeted politely and treated with respect or the cost of your treatment will be free.
If you are not completely satisfied with your results we will make an effort to make you happy. That means our relationship does not end when treatment is finished. You can call, email or come in, if you have any questions or difficulty with the dental worked performed in our office. We are certain that the quality of our work and in the gentle manor we treat our patients we can offer this guarantee. Ala Moana Dentistry cares that you are satisfied!
Ala Moana Dentistry does not cut corners! We hold ourselves to the highest standards which enables us to provide quality dental care to our patients. Using the finest materials, equipment and dental labs, we offer treatment planning that provides patients with several different options. For example, a patient with a missing tooth may be offered a denture, bridge or an implant. There are usually pros and cons to each choice but, once educated, we encourage our patients to draw their own conclusions as to the best treatment for them. Without compromising care, we try to maximize the use of our patients dental plan or dental insurance. Thus, if treatment can be completed in reasonable segments, we may be able to utilize more of your dental benefits. Should a dental emergency occur, we usually can see a our patients the same day.
Education & Prevention
We take the time to answer your questions. One-of-our main goals is to have educated patients. When patients are educated they become empowered and have sense of control over their treatment. With routine exams (check ups), radiographs (x-rays), prophys (cleanings) our office can detect problems before they fully develop. Our clinical exam also provides the latest advanced oral cancer screening. As with many situations in life, the longer a patient waits the worse the problem will become. It will also become more expensive and time consuming. We are true believers that preventative care and education are the keys to optimal dental health. This is the reason why we offer early morning and late afternoon appointments. In many cases, there is no cosmetic dentistry that is better than keeping your natural teeth.
We follow HIPPA guidelines which help to insure the safety and privacy of patient data. Our office is also equipped with a private check out area, private conference room, electronic health record and locking file cabinets. Furthermore, our credit card reader uses the latest chip technology and we have a Sonic Wall firewall protected computer system. Your personal information is safe with us!
Infection control in our office is also very important to us. To protect our patients, and ourselves, we strictly maintain sterilization and avoid cross contamination using standards recommended by the American Dental Association (ADA), the Occupational Safety and Health Administration (OSHA), and the Center for Disease Control (CDC). Every room is cleaned after each patient and modern sterilization methods are used for all our instruments.
Training & Expertise
We are proud to tell you that our doctor and staff are highly trained. Our doctor is licensed in the state of Hawaii, has more than 10 years of experience and has graduated Valedictorian from an ADA approved dental school, University of the Pacific in San Francisco. Where some schools focus on research, University of the Pacific is renowned for exemplifying the highest ethical standards in dental education and produces highest quality dental clinicians. All staff are licensed and/or certificated which can be presented upon request. To provide you the best possible service our office regularly participates in continual education seminars. We attend dental lectures, meetings, and dental conventions to stay informed of new techniques, the latest products, and the newest equipment. Also, being members in good standing of the ADA, HDA, and HDS helps us to stay abreast of the changes in our profession. Finally,our dentists lectures national and internationally on a variety of topics in the dental field.
A Positive Experience
In our office you will be treated like family! In most cases we know our patients by their first name. Our office takes the time to answer all your questions, work with your dental plan or dental insurance, and recommend an appropriate treatment. The longer you are a patient-the better we can get to know you-the better we can assist you. While all dentists graduate from dental schools, not all dentists have top-notch skill or deliver personalized, sensitive and gentle care. At Ala Moana Dentistry, we provide both: exceptional skill and gentle care. Our goal is to earn your trust, not by our words but, through our actions.